At CMRF Crumlin our team has one simple mission - helping kids and their families.
We provide vital funding for CHI Crumlin and The National Children's Research Centre. When a child you love is sick, your top priority is finding the best care available. It’s ours too. At the core of CMRF Crumlin is a desire to help every sick child to give them the best possible chance to survive, thrive and live to their potential. We’re focused in supporting small miracles everyday by funding cutting edge research, new wards and upgrades together with patient experience through our Giggle Fund.
About the Organisation
For many years, paediatric healthcare in Ireland has been delivered through a combination of services at 3 paediatric hospitals (Temple Street, Crumlin and Tallaght). The Children’s Health Bill 2018 saw the formation of Children’s Health Ireland, and this new company took over responsibility for the three existing hospitals from 1st January 2019.
Aligned with this paediatric healthcare change, the three fundraising foundations associated with each of the hospitals, Temple Street Foundation (TSF), The Children’s Medical and Research Foundation Crumlin (CMRF) and the National Children’s Hospital Foundation Tallaght (NCHF), agreed that it would be best to come together to form a new Foundation.
When a child you love is sick, your top priority is finding the best care and research available. It’s ours too. At CHF our team has one simple mission – helping sick children and their families.
Role & Purpose
The HR function is a vital and exciting one, supporting and enabling the integration and change management programmes for the newly formed foundation. Initially reporting directly to the Chief Executive and working closely with the leadership team located in both Temple Street and Crumlin, this role offers the perfect opportunity for a proactive, driven professional to be part of the leadership team in a dynamic, fast paced environment in a period of change. The HR Manager will be responsible for driving the integration and change management programmes, recruitment, induction, training and development, HR systems, policy development, management of the annual review process and employee engagement at a crucial time for this organisation and will help to make a real and lasting impact for sick children in Ireland.
- Strategy – develop and deliver the people strategy in line with the overall organisational strategy.
- Communication and presentation of key people initiatives aligned to the organisational strategy.
- Management of risk when implementing change while balancing the needs of the organisation and the employee.
- Development of systems and controls to deliver the people strategy.
- Review of remuneration and benefits plans.
- Management reporting to support decision making through proven HR metrics.
- Compliance to all aspects of employment legislation supported by clear policies and procedures.
- Recruitment – manage the life cycle of the recruitment and selection process by working closely with hiring managers.
- Induction – Implement, evaluate and revise as necessary the induction process to ensure the effective integration of new staff.
- Develop initiatives and strategies to improve employee retention.
- Employee Relations – ensure consistent employment advice is provided to all managers and staff in respect of policies, terms and conditions and legislation. Manage day to day issues as required through discussion with line managers as necessary.
- HR Systems – overall responsibility for the HR systems ensuring all information is updated as required and providing management reports on a regular basis.
- Annual Review Process – examine the existing systems and implement a revised system within the Children’s Health Foundation.
- Training & Development – identify and organise suitable training for all staff within budget as identified through the annual review process.
- Policy Development – update and streamline best practice HR policies, procedures and handbooks for implementation in the Children’s Health Foundation.
- Employee Engagement – work collaboratively with the entire team to ensure a high degree of employee engagement.
- Undertake ad hoc HR projects as required.
- Keeping up to date in terms of current trends in HR and employment legislation.
- Assist the CEO with any projects or challenges as they arise
- CIPD qualified with at least 5 years post qualifying experience at management level, ideally in the not for profit sector.
- Strong project management and reporting skills with the ability to work to strict deadlines.
- Possess the highest degree of integrity and confidentiality at all times.
- A professional and dynamic person with experience in driving a change agenda.
- Highly organised, proactive, and dynamic.
- Problem solving skills with the ability to prioritise tasks.
- Excellent interpersonal skills with the ability to communicate at all levels and with all stakeholders.
- The successful candidate will need to show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during weekends and evenings may on occasion be required to suit the needs of this role.
- Full driving license and use of a car is essential.
Informal enquiries to Suzanne Mulholland on 01 7091770.
Applicants should apply enclosing a CV and cover letter to email@example.com.
Closing date for all applications is the 24th April 2019.
Individual Giving Programme Manager
Role & Purpose
The Individual Giving Manager is responsible for the planning, design and delivery of a strategic approach to communicating with, acquiring and retaining long term individual givers. This is a two year fixed term contract.
The role will involve the planning and execution of a full programme of acquisition of cash and regular donors, overseeing the delivery of appeals and communications to this audience, as well as overseeing the donor insights and analysis programme.
Managing a team of three executives, and working with a highly skilled team of fundraising managers, the Individual Giving Manager will deliver a forward thinking and strategic programme that will embrace the opportunities offered by a digital environment, as well as ensuring that every interaction the CMRF donors and prospects have with CMRF is extremely positive.
Plan and deliver the Individual Giving annual campaign plan including cash appeals, donor acquisition, regular giving programmes and taxback campaigns, delivering a multi-million Euro income budget, annually.
Plan and deliver a comprehensive donor journey / communication strategy utilizing internal and external insights and analysis.
Working with and engaging suppliers and agencies, and in support of the CMRF brand positioning devise innovative and cost effective campaigns and initiatives to ensure that CMRF retains loyal and grows donor audiences to support of the CMRF strategy 2017 – 2021.
Oversee the CMRF plan for compliance with all regulatory and data protection laws and protocols, and ensure that all CMRF interactions with donors and prospective donors are donor centric and uphold the CMRF donor charter.
Working cross functionally, and with the Director of Fundraising, devise integrated strategies and plans to reach new audiences cost effectively via multiple channels, and to retain existing supporters by demonstrating donor impact through all donor communications.
- Build an annual operational plan based on data analysis, segmentation, insights and a deep understanding of CMRF data and the not-for-profit sector.
- Design, build and implement a donor care model which focuses on donor commitment and intent.
- Lead projects with CMRF nominated agencies to create innovative, creative and cost effective campaigns.
- Formulate and develop recruitment, development and retention strategies for individual donors.
- Work closely with all relevant stakeholders consistently identifying and managing key mile stone moments, execution and evaluation of each project.
- To work closely with all other CMRF departments to deliver consistent and impactful messaging across all communication channels.
- Work closely with the Finance/Operations teams to ensure efficient and effective process management through all aspects of the donor journey
- Manage the Individual giving team ensuring that all team members are working toward ambitious and achievable goals.
- Provide a supporting and learning environment for direct line reports and participate fully in the CMRF Individual Development Review and training process.
- Undertake any relevant work delegated by the management team
- Share CMRF’s values, participate as a full member of the CMRF team and support activities across the whole organisation as appropriate.
- Engage in regular one to one sessions with your manager
- Participate in relevant training and development courses as agreed with your manager.
- Be vigilant to any Health, Safety and Welfare risks in the workplace and bring any concerns to the attention of your manager or Health & Safety Representative
- Excellent analytical skills and a data-centred strategic approach. Highly numerate and skilled in analysing and interpreting results. Experience of working with CRM software, (Raisers Edge experience preferable).
- Strong budget, supplier and project management skills as well as the ability to deliver multiple projects, simultaneously, on budget and on time.
- Good knowledge of Data Protection, CRM systems and experience and ability to apply donor insight to strategic initiatives.
- Experience of managing direct marketing and digital marketing programmes.
- Strong project management skills with an ability to work under pressure to deadlines.
- Experience managing the creative approval process and reviewing copy and artwork for individual giving/direct marketing initiatives
- The successful candidate will need to show reasonable flexibility in relation to hours of attendance to meet the needs of the work. Work during weekends, evenings and unsociable hours may on occasion be required.
Applicants should send a CV and cover letter to firstname.lastname@example.org
CMRF Crumlin is an equal opportunities employer.